Connection Error, Timeout Error
What is happening
We couldn’t process the data because the connection to the server timed out. In other words, the secure connection was interrupted while the system was downloading data. The system waited for a response, but it took longer than allowed.
This can happen for several reasons, including:
The server closed the connection too early due to an enforced timeout or connection limit.
Temporary issues on the server side (such as network or connectivity problems) that affect its ability to respond in time.
A high number of parallel connections from multiple services, which may cause the server to throttle or block additional requests.
How to resolve the issue
Based on the result, you may:
Check server-side timeout settings (strict rate limits, low connection limits, or aggressive keep-alive settings) and increase them if needed.
Verify network stability on the server side, including hosting provider issues, firewall rules, or load balancer interruptions.
Ensure the server has adequate resources to handle data processing and large file transfers without delays.
Check for recent updates or deployment changes that might have affected performance or altered connection handling.